Frequently Asked Questions
TROUBLESHOOTING YOUR GARAGE DOOR OPENER
For assistance troubleshooting basic garage door opener problems, choose the link below that corresponds to your garage door opener brand. Includes information on manual operation, sensors, and resetting your garage door opener after a storm.
Genie Garage Door Opener Troubleshooting
Tips
Hormann Garage Door Opener Troubleshooting
Tips
For instructions to release your garage door opener and use the garage door manually during a power outage, click here
Garage Door Openers Serviced
Shown below are some of the older garage door openers we have sold in the past. All models shown are still serviced by us. If you do not see your model below, call our Gainesville
office with the brand and model number of your garage door opener, and our office staff will let you know if parts are still available.
- Genie Pro Screwdrive Model CM8600
- Genie Pro Max Chain Drive PMX500
- Genie Pro Stealth
- Genie Blue Max1
- Hörmann SilentDrive™
1 Only select parts still available for this garage door opener – please call our office to determine if the part you need is still manufactured.
TIPS FOR USING YOUR GARAGE DOOR AFTER A POWER SURGE OR OUTAGE
Power surges and outages can sometimes "confuse" the garage door opener circuit board. If your garge door opener will not function after power has been restored, try these tips:
1. Confirm that the garage door opener is engaged with the garage door if you have used the door manually.
2. Reset the garage door opener. (See directions below.)
HOW TO RESET YOUR GARAGE DOOR OPENER AFTER POWER OUTAGE
Genie:
- Locate the ceiling outlet into which your garage door opener motor is plugged.
- Unplug the garage door opener, wait about 5 seconds, then plug it back in.
This will reset the circuit board and your garage door should operate normally.
**Many brands of garage door openers can be reset by this method.**
Hoermann:
- Press "T" button on garage door opener unit and wait for garage door to operate.
If that is unsuccessful, press button marked "reset" on the back of the garage door opener. It will be necessary to remove the gray cover just above the "T" button area. You will need a Phillips screwdriver.
***In the event these tips do not solve your garage door problem, please call our office at 352-372-6479 or click here to schedule an appointment with our service department.***
Recommended Materials for your Garage Door Opener
Click here for information regarding common battery sizes, recommended light bulbs, garage door lubricant, etc.
Garage Door installation - Permit Information
Click here for information on the permit & inspection required with replacement doors.
Florida Windzone Chart 2010 showing Alachua County requirement is 130 mph
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